Lifting equipment & systems for industrial & entertainment industries.

FAQ

Topic:

Shipping

Where do you deliver?

We can deliver worldwide, please contact our sales team and they will get the best price for your specific delivery.

Can you send our goods by post?

We do not deliver using royal mail, we use TNT as we can use track and trace to ensure prompt delivery. Post is less expensive but we have experienced losses in the past which cannot be claimed back and some difficulty in tracing when deliveries will be made.

Can we collect goods?

Yes collection is possible, as long as we have prior notice. Goods can only be collected by people who have been given a unique reference number beforehand, this code must be stated when collection is made at our warehouse. This avoids the wrong carrier collecting the wrong goods!

Payments

How can we pay for our goods?

We take cash, cheque, Bacs, credit and debit card payments.

Do you take American Express?

Yes.

How can we pay by BACS?

Simply ask us for our bank details. We will email these to you.

Company information

What is the company registration no?

Our Company registration number is 5167009.

What is the VAT no?

Our VAT number is GB 844 521 434.

When was LTM – Lift Turn Move Ltd set up?

LTM was set up in September 2004.

Who owns the business?

We are a small company owned by John Jones, David King and Dave Ward who all work in the company on a full time basis.

What markets do LTM - Lift Turn Move Ltd supply to?

LTM Lift Turn Move operates in most markets in which Lifting, Turning or Moving Loads is required. We supply an extensive range of Lifting and Handling Equipment for use within the Professional Entertainment, Theatrical, Energy, Logistics, Construction, Water and Sewage and Renewable Energy Industries.

What equipment do you supply?

LTM Lift Turn Move Ltd supply a range of equipment including:

  • General Industry - Electric and Manual Chain Hoists.
  • Entertainment Sector - Electric and Manual Chain Hoists, Control Systems, Rigging Equipment, Flight Cases

Which Brands do you sell?

LoadGuard, Guardian, Prolyte, Gis, Able Manual Lifting Products, Haacon, Hadef.

When is LTM open?

LTM Lift Turn Move Ltd is open from 8.30am – 5pm Monday to Thursday and 8.30am – 2.30pm on a Friday. However the office is normally open outside of these times.

Contact us

Where is LTM - Lift Turn Move Ltd based?

We're based in the UK, full address and contact details can be found oun our about page.

Trade Account

How do I set up a trade account?

A trade account can be set up with ease, please download the form available on the following link:

http://www.liftturnmove.co.uk/companyinfo.html

Complete the form and email to accounts@liftturnmove.co.uk
or fax back to +44(0)151 649 0099

If you are a limited company we may be able to let you know within 24 hours, via the use of a credit scoring facility from our bank.

If you are not a limited company we have to contact three of your nominated trade references and make a decision from this information received back from your nominated trade references.

If we are unable to open a credit account you can still purchase from us on a pre-payment basis and subject to you building a satisfactory payment history we may be able to offer a credit account in the future.

Distributors

Do you have a US distributor?

We don’t have distributors, however we can organise delivery anywhere in the world. Please contact our sales team for delivery prices.

Hoist Questions

How often should my hoists and/or lifting equipment be inspected?

LEEA/Loler advise the best practice for inspecting above the hook appliances (hoists, winches etc) should be thoroughly examined by a competent person at intervals not exceeding 12 months, below the hook items- slings, shackles etc need to be inspected at intervals not exceeding every 6 months. Reports of thorough examination should be retained and cross referenced to the historical records for inspection by the competent person & HSE.

What is the difference between Direct Control and Low Voltage controlled electric chain hoists?

Direct control hoists are more simple to operate and to work on. They only have a CEE connector for power.

The wiring is less complicated than low voltage type units and you simply have a motor inside the chain hoist.

The control system alters the position of two of the three phases which feed the hoist and therefore change direction of the motor. These hoists generally do not have limit switches and are less expensive than standard low voltage controlled hoists.

Low voltage controlled hoist have a low voltage control circuit which incorporates a transformer, reversing contactors, etc.

They generally have a CEE connector for mains and a CEE connector for the controls, controls are normally in a 4 pin, 16 Amp yellow CEE connector. Low voltage hoists generally have more complex wiring and have limit switches which means that the hoists can be set stop at certain positions- normally the maximum upper and lower positions.

We can also offer units with 4 position limits switches to meet higher integrity hoisting standards like BS7906: Part 1 Category A, BGV D8 Plus and BGV C1

How easy are these hoists to maintain?

LTM carry out training courses on hoist maintenance. These cover electrical and mechanical issues on the hoists.
Most hoists are similar and therefore training on one will at least give some knowledge of what to do on others.

How do limit switches on hoists operate?

Generally there is a drive out of the gear box which rotates a shaft, connected to this shaft is a drive wheel which drives a threaded limit bar. Two travelling nuts are mounted on the limit bar which when they are retained in position allows them to travel along the threaded bar.

If the travelling nuts are not retained in position they simply revolve on the threaded bar and do not move.

As the travelling nuts move along the bar they contact microswitches in the limit switches at each end of the threaded bar tripping one of these limit switches stops the motion in the direction indicated. For correct limit switch operation it is essential to have hoists correctly phased.

What covers can you supply to prevent water into the motor when the hoists are outside?

We can offer you a product called "Weatherproof Covers", these will certainly help in protecting the hoists but won’t stop 100% of water from getting to them.

Why would we need a hoist to a higher safety standard?

The main reason for specifying hoists to higher safety standards is because secondary suspension is not possible or desirable. Fitting secondaries normally involves work at height to rig these or using Load Arresters as a secondary suspension system. There are three hoisting standards that could be selected, these have extra features added to improve the safety features, the big difference in these standards is the required position of the clutch to meet any of these standards the clutch has to be outside the drive train, older hoists generally have the clutch as part of the drive train.

Please contact the sales team for further information on the various standards, we will be happy to help.

Testimonials

  • And I must say again: Thank you for being such a good company, realizing the urgency of such a problem and helping us out.
  • Thanks David! They are great controllers! We have this going on a few small to medium jobs over the next 2 weeks, and then it will Be going to the Web Summit as the main controller on the main stage. I’ll be sure to send you some pics.
  • I found the Motor School to be very beneficial; it’s given me a better understanding of how the hoists work and I’ll be able to draw on the knowledge that was shared with us in the future.  So thanks once again.
  • 14 Hoists for the Hogan Suite project were installed yesterday and I'm glad to say that everything worked as it should be straight out of the box. The whole Load Guard and Guardian control set up was so easy to work with on-site, top top products and service from LTM. So good even the Sparks couldn't complain. Again many thanks for all your assistance on this project, it was very much appreciated.
  • Repaired 3 motors today, couldn't have done it without the excellent training and guidance I received from @LiftTurnMove Motor School in 2014!
  • I know the transport issues had nothing to do with you but thank-you for getting everything sorted so quickly. We also appreciate your collective efforts to get the chain bag fitting and length to our specifications and the design work put in to get the rain jackets sorted.
  • Morning Dave,  James has come in today very enthusiastic after his one-on-one training yesterday.  He feels he got a lot out of the day and feels a lot more confident with LoadGuard hoists Thanks again to you and Jack.
  • Thanks for our places on the recent Motor School, we all felt it was well delivered. Your hospitality was very much appreciated!
  • Four LG20 on their way into the truck after a long night suspending two tons of PA. A factor of 1:10 and double brakes is brilliant! No safetychains=quick loadout!   - KonsertSystemer
  • Wow Geoff, I'm impressed and it's just great to get this kind of support, it's very professional and considerate of our needs.    Regards,   - Michael
  • Thanks to the guys at Ltm - Lift Turn Move, our new LG20's arrived yesterday! 24m HOL, and 1ton D8+!   - Kai Vider Bech
  • A huge thank you to lift Turn Move Ltd for supplying us with a wire rope pulling device, shackles and round slings, so we can attach the rope to a tree or post in the event of getting stuck! Fingers crossed we dont!Great advice received from James in their sales team, who was extremely helpful. Check out their website for a whole host of lifting equipment. Thanks again to everyone at lift Turn Move Ltd.   - George Cusworth – Mammoth Steppe
  • That’s great Robert thank you very much, We do like doing business with LTM and find you as our preferred supplier. We haven’t had any problems with you or your company & like doing business with yourselves. Hopefully speak to you soon…
  • Thanks for the panel - lovely wiring job inside!
  • The controller looks stunning, we are very impressed, the internal wiring looks top-class. Please pass on our appreciation to your team, and thank you very much for your time and patience.
  • Many thanks for all your help on this project, the client is really happy with the end result. When I was training them on the control panel they were impressed at how easy it was to use
  • RE: LTM Motor School very worthwhile and well recommended to anyone with a curiosity about how the beast that is the Loadguard works! @stagetechuk
  • Well I have to admit I was a wee bit sceptical with your expected delivery date... but the winch has just arrived on the corner of my desk..almost feel obliged to use it today now.. well maybe! Thanks for the prompt delivery, Cheers, Andrew.
  • Could I thank you for your continued support with some of the hoist and truss projects with which we get involved.  It's good to know that we have support and help from knowledgeable guys in the industry such as your team and we look forward to what should be a bumper year in 2012 in spite of the overall gloom in the economy. 
  • Dear Robert, On re reading your reply again can I compliment you on your regard to safety. Other Companies came back with just price and availability with no comment on how we proposed to use these ratchet straps. It’s very refreshing to find somebody who actually read and understood what I wrote. Many thanks again for your guidance. Best wishes Paul Lunnon
  • That is great. Thank you very much for the fabulous customer service. It is a pleasure working with you. Happy Easter to you. Regards, Sean
  • Dear Rob Thank you very much, we look forward to receiving it. Can I just say that your 2 engineers have bee very pleasant and professional to work with and are a credit to your company. We have been very pleased with the service they have done, could you please pass this on to them? With best regards, Sam
  • Thank you so much Jenny. It is always a pleasure to deal with your company and I look forward to putting a bit more business your way soon. If you see John in the near future then please pass on my regards. I very much enjoyed John's workshop in Pitlochry in February and I would be very interested in any more intensive training that you have to offer.
  • Hi John, Just a quick thank you to you and all the team at LTM for helping us out with the consumables and the tools sent to Spain last week, it made all the difference to the guys on site. A note from John Jones: I thought we should elaborate - we received an order from a large rigging company for spares to be sent out by TNT overnight service to Spain to rectify an older hoist giving trouble . Amongst the parts were chain guides that needed to be changed on site so that a major production c...
  • Hi Carl, Thank you so much for all your help in getting this done in such a short space of time, we really really appreciate it! Can you also pass our thanks on to everyone else involved? Thanks again! Kim
  • Hi David, Luckily, we’ve succeeded in starting working together this year. And I very much hope we can continue in this line. Thank you and everyone at LTM for the good job and have a profitable show.
  • Hi David, Luckily, we’ve succeeded in starting working together this year. And I very much hope we can continue in this line. Thank you and everyone at LTM for the good job and have a profitable show.
  • Hi John, Just an email to say thanks for yesterday it was very educational and I came away with a lot of new information, and everyone I met was extremely friendly and helpful,. Can you also please thank Geoff, he did an exceptionally good job, and explained things very thoroughly and easy to follow with the proof being in the pudding as I have just stripped a GCH500 down and managed to put it all back together. AND IT STILL WORKS… Once again thanks and look forward to meeting you all ...
  • Hello John and David Thankyou for your help with my lodestar model l problem, I changed the phases and the hoist is working. So I need only a short time to repair the two lodestars. Thank you very much. I like people who are specialists.
  • Hi James, The package arrived yesterday! Thank you for the quick delivery!It was a pleasure to order from you!
  • Thanks again for your help in Liverpool with Muse, above and beyond and very much appreciated. Hope you enjoyed the show.Best Regards, Reuben Pinkney, Muse rigging.
  • Hello Jenny I have just received my 2 hoist in fine working condition. Thank you for you support, your work and advice clearly shows that the repair shop I normally use doesn’t know what they have been doing.
  • We were very impressed with the Loadguard hoists we used on the Liverpool Summer Pops 2009 shows. The hoists were easy to rig, smooth running and the silent nature of the mechanism was a definite surprise. The hoists fitted seamlessly with our current control systems and presented no change to our usual hoists. The fact that all the motors were double braked and BA 7906: Part 1- Category A certified enabled us not to safety the front truss saved us both production costs and time during the ...
  • When we decided to invest in hoists it was not a decision we took lightly. For us this represented a significant investment and with so many different hoist options available to us we undertook some serious research before parting with our cash. Before we bought our hoists we spoke to several people who had used LoadGuard and they all raved about their performance so we knew we were investing in a quality product, our only reservation was investing in a new product that was not common i...
  • As a lighting and Rigging hire and installation company based in Ireland, through the course of our work as riggers, we use many brands of Electric Chain hoists when rigging for visiting tours. When selecting the correct hoist for any job, whether hire or install, we always consider the needs of the job, and select a hoist that best suits these needs. In the Loadguard range we have found a hoist that is extremely versatile, and can be configured to meet almost any need. Key points in...
  • We do have plans to purchase new motors and rigging and when we get to this time I will certainly be buying them from LTM based on recent price and customer service we have experienced.
  • Hi john, good to hear from you sorry I missed you at t this year I was on the graveyard shift so no fun for me, still a good gig this year. Thanks to you James and all the team always a pleasure working with you I’ll be speaking to the Group Tech Manager soon and as always I will be recommending you. All the best Ally
  • Dear all, In the name of GIS, I would like to thank you a lot for all your efforts and this exceptional service! Best regards Andreas Nuenlist
  • That’s great thank you, should keep the inspectors off my back for another 6 months at least. I can’t say it enough, it is just great dealing with you guys, always quick with the answers so thanks again for this and your continued good service.
  • Hi Dave, Yes please. PO Attached. It's the usual friday phone call! Excellent service, thanks again!
  • Thanks, you guys are brilliant as usual!
  • We've been looking for sometime for a company to take on the test and inspection of GLS's growing rigging inventory. After several false starts from companies who should know better, we have finally found the solution. Lift Turn Move's new service met our needs perfectly, the job was done quickly and efficiently by technicians who clearly knew the requirements inside out and the documentation was prompt and correct. I cant recommend this new service enough
  • LTM have been extremely helpful in supporting us as a charity, servicing our lodestars and other lifting gear efficiently and cost-effectively - and going the extra mile when helping with collection and delivery!
  • Jenny you're a star. Have forwarded it to Sir. Thankyou for your swift attention. Please also convey thanks to whoever put that order together - textbook! Take care Chris
  • Thanks very much for the speedy response, most helpful.
  • The stuff had just arrived. Everything looks great, the cases are fantastic and really it's a pleasure work with LTM.
  • Thank-you for all your work thus far, LTM have provided a great service
  • Hi John and Dave, Thank you very much for the motor school on Saturday it was great and very enlightening. Thanks again
  • Just wanted to thank you for the training this week I learnt a lot and had a great time.
  • Thank you so much for the call this morning regarding use of Stac Chain. We value your knowledge and it's good to see people are looking out for us rental companies. We've decided to take your advise and go with our current stock of Stac Chain, rather than spending a lot of money unecessarily on locking clutch chains. Can you advise us if we should put any special wording in our H&S document for the tour, regarding our using Stac Chain? Thanks again for all your help.
  • Just wanted to extend my thanks to you and Geoff on a good job well done. Thanks for your efforts - we will be in touch for future jobs.
  • Hi Jenny, Thank you for all your help on this one! You have been a mega star! If you were in the ENGLAND Rugby team you would have beaten us!
  • As always I want to thank you for having the foresight to publish your news letter. Not only is it a great way to get your name in front of a lot of people but it is great press for CM and our products. Keep up the great work and thanks again for all your support.
  • Ian Hassell rang you about a query of mine a few weeks back and you were kind enough to send me a whole load of material about best practice regarding safetys on flown loads. I don't think I ever got around to thanking you properly. It really helped us sort out a response to a couple of really arsey touring riggers questioning our policy. I have noted your web site and what services you offer, and will certainly be in touch if I find myself in need of that kind of thing in future. ...
  • Thanks fore the newsletter I got from you. We have been the biggest Lodestar user in Sweden fore 10-15 years but i have never get any info regarding Lodestar. So I am very glad that you have take contact with us now I feel that we have backup and help fore the Lodestar we have. Thanks!!!!
  • Hi Dan, Meant to do this earlier but it's been one of 'those' days... Encoders turned up just after 09.30am, all good so thank you very much to all you guys over there for sorting this and getting them over to us so quickly, much appreciated.
  • Dear LTM,. I would like to thank you in the name of my team for visiting us in our lighting workshop in Dubai.. It was beneficial to get all the explanation and notes on how to deal with our own motorized chain hoist in terms of preventive maintenance and check up
  • I would like to thank you for your quick response and cooperation. We are looking forward to a new coopearation in the near future.
  • As a company we were looking on how we could improve our manual handling of goods both around our building and goods received and dispatch areas. A representative from LTM came to see us and recommended a manual handling system with a weight read out. This made a significant improvement in our ability to handle goods quickly and effectively. This increase in flexibility actually led us to purchase a further manual handing system. The overall service from LTM was of the hig...
  • Hi Dan, I made it back in one piece yes. Same goes here, Nice meeting you and everybody there as indeed, it is difficult to put a face on somebody. The school was very useful, We all improved a lot on the lacks of knowledge we had before and it proved quite educational to rip a hoist completely apart and get it back together, ending up without spare screws or anything AND getting it to actually work... Good servicing a hoist is one thing, selling it another, and y...
  • You make things easy...... I ring up........ I get a price (Immediately)........ you have stock........ I place an order........ you despatch the goods........ customer happy........no hassle to me........easy........ Thanks for your help
  • Dear Sales, I would just like to thank you and the team at LTM for swinging into action at the last minute and helping us find a solution to the load arrest shortage - it was much appreciated and I look forward to doing business with you again soon..
  • Thank you & your tech team for all the support you have been giving us. Looking forward to a strong business relationship.
  • Thanks James, Great service Cheers, Clive
  • Jenny, That's great, I will send a van over this morning.... Please pass on my thanks to the LTM team for sorting this motor at last minute..! Above and beyond the call of duty
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Our latest news (blog)

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  • Behind the scenes with SSE

    Lifting, control and rigging specialist Lift-Turn-Move (LTM) supplied LoadGuard® hoists to SSE Audio which were used for The Corrs tour.   Four of the LTM team were invited by SSE Audio’s Russell Holt to watch the load in at Liverpool Echo Arena.  This was the first time behind the scenes for some of the team to see their gear in action.  It has proved a very valuable experience, improving their understanding and product knowledge.  The attendees from LTM comprised of Clare Sheppard from Sales, Alison Marshall from Marketing and Jack Triggs from the Workshop.  Jack Triggs stated “Today has been extremely beneficial, I am based in the workshop building the hoists I have never had the opportunity to see what the hoists were used for in a concert, i...
  • See the new LTM Industrial catalogue at Liftex 2015

    LTM – Lift Turn Move Ltd will be exhibiting at the Liftex Exhibition on 11th & 12th November 2015 in their home town at Liverpool Exhibition Centre, Liverpool. On the stand will be the Company Directors John Jones and David King and General Manager James Porter. They will be launching their new catalogue which is more detailed focusing on their main products, showing an extended range of their Industrial Lifting Equipment products such as the GIS GCH Electric Chain Hoists, extended range of Planeta Material Handling Equipment, NEW range of ATEX equipment and a revamped range of Hand winches. LTM will be displaying many of these products to give their customers a view of what’s new. LTM have built up an extensive range of products over the past 10 years and are constantly...
  • We've recruited three new apprentices!

    Lift Turn Move based in Bromborough, Wirral, have already shown a commitment to training future engineers and this is set to continue with the announcement from Director, John Jones, that they are training three apprentices this year; Joshua Baines, Brandon Gillam and Liam Shone. Josh joins Brandon in the work shop as the second apprentice currently being trained in the LTM workshop. Brandon and Joshua are studying for an apprenticeship in Mechanical Manufacturing which will involve one and a half days of tuition at a local college to learn essential theory and 3 and a half days a week working in the hoist assembly area to develop their practical skills.  They will both spend time in the warehouse receiving product training, dispatching goods and observing the other engineers at w...
  • LTM LoadGuard® Motors weatherproof option make it ideal for outdoor use

    Merseyside, UK, based lifting, control and rigging specialist Lift-Turn-Move (LTM) has recently supplied LoadGuard® hoists to various Worldwide Rigging companies for outdoor touring purposes in festivals such as Glastonbury and Wacken Open Air. The LoadGuard Hoist was introduced in 2009, originally seen as a fantastic hoist for venue installs seen in venues all over the world such as Glasgow Emirates Arena and Velodrome , The ACC Liverpool Arena and The World Trade Centre, Dubai .  The reputation of the hoist has grown and customers are now realising the full benefits of the LoadGuard Hoist as a rigging Hoist for touring use. All LoadGuard hoists have IP55 protection as standard, but this can be increased to IP65.  The hoists come complete with sealed bearings in the chain...
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