Fax:+44 (0) 151 649 0099
sales@liftturnmove.co.uk
Frequently Asked Questions
Questions relating to:
- Shipping of goods
- Payments
- Company Info
- Contacting us
- Setting up a trade account
- Distributors
- Winch Questions
- Hoist Questions
Shipping
Where do you deliver?
We can deliver worldwide, please contact our sales team and they will get the best price for your specific delivery.
Can you send our goods by post?
We do not deliver using royal mail, we use TNT as we can use track and trace to ensure prompt delivery. Post is less expensive but we have experienced losses in the past which cannot be claimed back and some difficulty in tracing when deliveries will be made.
Can we collect goods?
Yes collection is possible, as long as we have prior notice. Goods can only be collected by people who have been given a unique reference number beforehand, this code must be stated when collection is made at our warehouse. This avoids the wrong carrier collecting the wrong goods!
Top of pagePayments
How can we pay for our goods?
We take cash, cheque, Bacs, credit and debit card payments.
Do you take American Express?
Yes.
How can we pay by bacs?
Simply ask us for our bank details. We will email these to you.
Top of pageCompany information
What is the company registration no?
Our Company registration number is 5167009.
What is the VAT no?
Our VAT number is GB 844 521 434.
When was LTM – Lift Turn Move Ltd set up?
LTM was set up in September 2004.
Who owns the business?
We are a small company owned by John Jones, David King and Dave Ward who all work in the company on a full time basis.
What markets do LTM - Lift Turn Move Ltd supply to?
LTM Lift Turn Move operates in most markets in which Lifting, Turning or Moving Loads is required. We supply an extensive range of Lifting and Handling Equipment for use within the Professional Entertainment, Theatrical, Energy, Logistics, Construction, Water and Sewage and Renewable Energy Industries.
What equipment do you supply?
LTM Lift Turn Move Ltd supply a range of equipment including:
- General Industry - Electric and Manual Chain Hoists, Hand & Electric Winches, Pulleys, Cranks, Rack and Pinion Jacks- wall and cable drum type, Spindle supports, Girder Trolleys
- Materials Handling Equipment - Pallet Trucks, stackers and lifting trolleys
- Water and Sewage Industries - Davits, Electric and hand winches- standard and stainless steel, Sluice gate Jacks- manual and electric.
- Entertainment Sector - Electric and Manual Chain Hoists, Control Systems, Hand & Electric Winches, Rigging Equipment, Trussing, Flight Cases
Which Brands do you sell?
LoadGuard, Gis, CM, Guardian, Haacon, Hadef.
When is LTM open?
LTM Lift Turn Move Ltd is open from 9 – 5pm Monday – Friday
However the office is normally open outside of these times
Contact us
Where is LTM - Lift Turn Move Ltd based?
Our Principal Trading & Registered Address is as follows:
Lift Turn Move Ltd
Unit 6 Appin Road,
Argyle Industrial Estate,
Birkenhead,
Wirral,
Merseyside, UK
CH41 9HH
How do I contact LTM Lift Turn Move Ltd?
Our contact details are as follows:
Top of pageTelephone: +44 (0)151 649 0467
Fax: +44 (0)151 649 0099
Sales Email:sales@liftturnmove.co.uk
Accounts Email:accounts@liftturnmove.co.uk
Sales Office Contacts:
James Porter (JamesPorter@liftturnmove.co.uk)
Jenny Hobday (JennyHobday@liftturnmove.co.uk)
David King (DavidKing@liftturnmove.co.uk)
John Jones (JohnJones@liftturnmove.co.uk)
Alison Jones (AlisonJones@liftturnmove.co.uk)
Out of hours:
John Jones Tel: 07831 499 229
David King Tel: 07973 123 835
James Porter Tel: 07852 928 798
Trade Account
How do I set up a trade account?
A trade account can be set up with ease, please download the form available on the following link:
http://www.liftturnmove.co.uk/companyinfo.htmlComplete the form and email to accounts@liftturnmove.co.uk
or fax back to +44(0)151 649 0099
If you are a limited company we may be able to let you know within 24 hours, via the use of a credit scoring facility from our bank.
If you are not a limited company we have to contact three of your nominated trade references and make a decision from this information received back from your nominated trade references.
If we are unable to open a credit account you can still purchase from us on a pre-payment basis and subject to you building a satisfactory payment history we may be able to offer a credit account in the future.
Top of pageDistributors
Do you have a US distributor?
We don’t have distributors, however we can organise delivery anywhere in the world. Please contact our sales team for delivery prices.
Top of pageWinch Questions
I am looking for a small winch to hoist up a pulley system washing line, what would be suitable?
Depending on the diameter of your washing line we can quote various winches
A 4mm diameter plastic coated washing line, outdoors would be our HA-SW, 80kg working load winch in zinc plated steel. This has a fixed handle which cannot be removed. Rope capacity on drum 15m of 4mm wire rope (not included) The winch has an automatic brake The winch needs a minimum load on the unit to keep the brake working properly (about 10kg).
Does Wire Rope come with the winch?
Our winches are supplied without wire rope unless requested. If you specify you requirements we will happily quote for this.
Are your winches braked? As I am concerned with the possibility of the winch suddenly dropping a load
All of our winches have automatic brakes, they are not designed to drop loads but lower them under control depending on how fast you turn the handle.
Does the Hand Winch Type HD - SG operate silently?
This winch is quiet in operation, there are no brake ratchets or similar.
Top of pageHoist Questions
How often should my hoists and/or lifting equipment be inspected?
LEEA/Loler advise the best practice for inspecting above the hook appliances (hoists, winches etc) should be thoroughly examined by a competent person at intervals not exceeding 12 months, below the hook items- slings, shackles etc need to be inspected at intervals not exceeding every 6 months. Reports of thorough examination should be retained and cross referenced to the historical records for inspection by the competent person & HSE.
What is the difference between Direct Control and Low Voltage controlled electric chain hoists?
Direct control hoists are more simple to operate and to work on. They only have a CEE connector for power.
The wiring is less complicated than low voltage type units and you simply have a motor inside the chain hoist.
The control system alters the position of two of the three phases which feed the hoist and therefore change direction of the motor. These hoists generally do not have limit switches and are less expensive than standard low voltage controlled hoists.
Low voltage controlled hoist have a low voltage control circuit which incorporates a transformer, reversing contactors, etc.
They generally have a CEE connector for mains and a CEE connector for the controls, controls are normally in a 4 pin, 16 Amp yellow CEE connector. Low voltage hoists generally have more complex wiring and have limit switches which means that the hoists can be set stop at certain positions- normally the maximum upper and lower positions.
We can also offer units with 4 position limits switches to meet higher integrity hoisting standards like BS7906: Part 1 Category A, BGV D8 Plus and BGV C1
How easy are these hoists to maintain?
LTM carry out training courses on hoist maintenance. These cover electrical and mechanical issues on the hoists.
Most hoists are similar and therefore training on one will at least give some knowledge of what to do on others.
How do limit switches on hoists operate?
Generally there is a drive out of the gear box which rotates a shaft, connected to this shaft is a drive wheel which drives a threaded limit bar. Two travelling nuts are mounted on the limit bar which when they are retained in position allows them to travel along the threaded bar.
If the travelling nuts are not retained in position they simply revolve on the threaded bar and do not move.
As the travelling nuts move along the bar they contact microswitches in the limit switches at each end of the threaded bar tripping one of these limit switches stops the motion in the direction indicated. For correct limit switch operation it is essential to have hoists correctly phased.
What covers can you supply to prevent water into the motor when the hoists are outside?
We can offer you a product called "Weatherproof Covers", these will certainly help in protecting the hoists but won’t stop 100% of water from getting to them.
Why would we need a hoist to a higher safety standard?
The main reason for specifying hoists to higher safety standards is because secondary suspension is not possible or desirable. Fitting secondaries normally involves work at height to rig these or using Load Arresters as a secondary suspension system. There are three hoisting standards that could be selected, these have extra features added to improve the safety features, the big difference in these standards is the required position of the clutch to meet any of these standards the clutch has to be outside the drive train, older hoists generally have the clutch as part of the drive train.
Please contact the sales team for further information on the various standards, we will be happy to help.
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